Terms & Conditions

Terms & Conditions

We cannot be responsible for the quality of the documents you provide to the authorities, although we will advise you of any potential issues or corrections that need to take place in the documentation you upload onto our case management system. As our client it is your responsibility to declare any facts which may adversely affect your case via an email prior to engaging our services. We are only able to assess the success of your case based on the case history provided. We can guarantee as an independent immigration legal service registered company we never disclose your details to a third party and all communication remains strictly confidential. Immigration laws and policies are updated and amended very regularly. The advice we offer during our consultation process can only be regarded as current and valid for the time at which it is given. We cannot be held responsible for changes in immigration policy or law which may affect your case as your application progresses -although we will always seek to advocate and push forward your case as strongly as possible. We will always work with you to find an alternative solution if you advise us of any potential difficulties in sourcing these documents in advance of this deadline. Indo-Can can offer guarantees on the approximate time taken to process your application according to our assessment through your documents submitted to us and once the case has been submitted to the relevant government authority. Should the quality of our service, including accuracy of the advice we have provided, prove to be inadequate or incorrect, we will provide a full refund of the fees charged to date (for more information see 'Refund Policy' below).

Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers' are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Pricing

Our official payment currency is INR. The Client agrees to pay Indo-Can a total non-refundable fee as agreed on the Client Care Agreement. Please note that this amount is exclusive of any 3rd party or Government fees where applicable.

The fee covers: Consultancy, advice from your qualified immigration consultant and expert Case Manager An accurate case review A comprehensive report on your immigration options and solutions An exact detailed list of the documents you may require to support your case and detailed definitions of these documents to help on getting your case approved Access to our relocation support services Additionally, for no additional charge, we are more than happy to assist you with Reviewing the documentation provided to us via our internal case management system Assisting in the preparation of the application forms to lodge the case online or via post Liaison with the Authorities on your behalf to address any questions they may have when appropriate.

Schedule of Fees:

• Permanent Residence Application: INR 1,00,000 – 2,50,000.
• Temporary Residence Application: INR 50,000 – 1,80,000.
• Job Search Assistance: INR 1,00,000.
• Visit Visa Application: INR 50,000.
• Work Permit Application: INR 80,000.
• Refugee Application: INR 1,50,000.
• Investor Visa Application: INR 6,00,000.
• Citizenship by Investment: INR 6,00,000.

Mode of Payment:

We accept payments online using Visa and MasterCard credit/debit card in INR. If 'Credit/Debit Card Online Payment' is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit/debit card used to make the purchase. This website is governed by the law of the Govt of India. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website. The cardholder must retain a copy of transaction records and Merchant policies and rules. We do not collect or store payment card details. All payment card details are collected and transmitted in an encrypted form by our payment processing provider.

Cancellation Policy

We will automatically end this agreement if any circumstances arise that are beyond our or your control, and stop us or you from carrying out any of our or your responsibilities. You are entitled to cancel this agreement at any time without charge up to the point where we have provided a detailed consultation, advocacy services, and/or access to our online system. After this time, in line with the best practice and the OFT's Distance Selling Regulations and International standards our services are deemed to have been provided and our fees are payable in full. Customer can cancel their request for service within 24 hours after signing the contract; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund.

Refund Policy for Indo-Can Overseas Private Limited

• No Refunds. The Fee once paid will not be refunded under any circumstances However, the fee may be refunded only if our company fails to start a course (Not applicable for unavoidable instances). Delay in starting of the class by fortnight shall not be considered as not starting.
• Indo-Can Overseas Pvt. Ltd. reserves the right to reschedule/cancel the batch because of insufficient enrollments, instructor unavailability, or force majeure events (like floods, earthquakes, etc). In case Indo-Can Overseas Pvt. Ltd. cancels a batch, a 100% refund will be paid to the students.
• Refunds of the duplicate payment made by the students will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the student and approval of Indo-Can Overseas Pvt. Ltd.
• This policy is effective as of 15th Dec 2022.